Privacy Policy.

Effective date: September 19, 2026

Information we collect

When you request an estimate or contact Brookstone Concrete, you may provide your name, phone number, email address, project location, project type, approximate measurements, preferred timeline, project description, and photographs you choose to upload.

This website also uses Google Analytics. That service may collect information such as your device and browser type, pages visited, referring page, approximate location, and how you interact with the website. This information is generally provided to us in aggregated form.

How we use information

We use the information you provide to review your project, respond to your request, prepare or discuss an estimate, schedule work, communicate with you, maintain business records, improve the website, and help protect the form from misuse.

Project photographs

Photographs submitted through the estimate form are used to evaluate and respond to your project request. Brookstone Concrete will not publish submitted photographs in its gallery, advertising, or social media without separate permission.

Service providers and sharing

We may share information with service providers that help operate the website and deliver estimate requests, including our website hosting provider, FormSubmit, and Google Analytics. These providers process information according to their own terms and privacy practices. We may also disclose information when reasonably necessary to comply with law, protect safety, prevent fraud or abuse, or protect our rights. Brookstone Concrete does not sell or rent personal information.

Cookies and analytics choices

Google Analytics may use cookies or similar technologies. You can limit or block cookies through your browser settings. Doing so may affect certain website features but will not prevent you from calling, texting, or emailing Brookstone Concrete directly.

Retention and security

We retain information only as long as reasonably needed for the purposes described above, including customer communication, estimates, business records, and legal obligations. We use reasonable safeguards, but no method of online transmission or storage can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete personal information you submitted to Brookstone Concrete, subject to applicable legal and recordkeeping requirements. You may also choose not to use the online form and contact us directly by phone, text, or email.

Children’s privacy

This website is intended for homeowners and other adults seeking concrete services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External links

The website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies, not this one.

Policy updates

We may update this policy when our website or business practices change. The effective date above will show when this policy was last revised.

Contact us

For privacy questions or requests, contact Brookstone Concrete LLC at brooks@brookstoneconcrete.com or (904) 386-3650.